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Privacy Policy

Privacy Policy

Last Updated: 27 September 2025 

This Privacy Policy describes the policies and procedures of www.gfrost.in (“the Company”, “We”, “Us” or “Our”) regarding the collection, use, and disclosure of information when You use Our website and services (collectively, the “Service”). It also explains Your privacy rights and how applicable laws protect You. 

By using the Service, You consent to the collection and use of information in accordance with this Privacy Policy. 

 

  1. Interpretation and Definitions

Interpretation 

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether used in singular or plural. 

Definitions 

For the purposes of this Privacy Policy: 

  • Account means a unique account created for You to access the Service or parts of it. 
  • Affiliate means any entity that controls, is controlled by, or is under common control with the Company. “Control” means ownership of at least 50% of voting securities or authority. 
  • Cookies are small files placed on Your device by a website, containing details of Your browsing history and preferences. 
  • Country refers to Tamil Nadu, India. 
  • Device means any device that can access the Service, such as a computer, mobile phone, or tablet. 
  • Personal Data means any information relating to an identified or identifiable individual, including but not limited to: 
  • Name, email address, phone number, postal address 
  • Photos and videos submitted for service purposes 
  • Geolocation data collected via Your Device’s GPS (with Your permission) or inferred from Your IP address or browser settings 
  • Usage Data 
  • Service Provider means any natural or legal person who processes data on behalf of the Company, including third parties engaged to facilitate or analyze the Service. 
  • Usage Data means data collected automatically, either generated by use of the Service or from the Service infrastructure itself. This may include IP address, browser type, pages visited, time/date of visit, Device identifiers, diagnostic data, and geolocation data. 
  • You means the individual using the Service, or the company/legal entity on whose behalf the individual accesses the Service. 

 

  1. Collecting and Using Your Personal Data

Types of Data Collected 

Personal Data 

While using the Service, We may ask You to provide certain information that can be used to contact or identify You, including: 

  • Email address 
  • First and last name 
  • Phone number 
  • Address, State, Province, ZIP/Postal code, City 
  • Photos and videos submitted for service purposes 
  • Geolocation data 
  • Usage Data 

Usage Data 

Usage Data is collected automatically and may include details such as: 

  • Internet Protocol (IP) address of Your Device 
  • Browser type and version 
  • Pages visited on the Service, time and date of visit, and duration of stay 
  • Unique device identifiers and diagnostic data 
  • Mobile device information (if applicable), including operating system, browser type, and mobile IP address 
  • Geolocation data, which may be collected: 
  • With Your permission through Your Device’s GPS or location services, or 
  • Inferred from Your IP address, Wi-Fi connection, or browser/device settings 

Tracking Technologies and Cookies 

The Company uses Cookies and similar technologies (such as beacons, tags, and scripts) to track activity and store certain information. 

Cookies may be Persistent (remain after closing the browser) or Session-based (deleted when You close the browser). 

We use Cookies for the following purposes: 

  • Essential Cookies (Session): To provide core website functions and secure authentication. 
  • Acceptance Cookies (Persistent): To record whether You accepted the use of Cookies. 
  • Functionality Cookies (Persistent): To remember Your preferences (e.g., language or login details). 

You may configure Your browser to refuse Cookies; however, some features of the Service may not function properly. 

  1. Use of Your Personal Data

The Company may use Personal Data for the following purposes: 

  • To provide and maintain the Service, including monitoring usage. 
  • To manage Your Account, enabling access to user-specific features. 
  • To perform a contract, including processing orders or services purchased. 
  • To contact You, including by email, phone, SMS, or notifications, regarding updates or security alerts. 
  • To provide marketing communications, including offers and updates, unless You opt out. 
  • To manage requests, such as inquiries or complaints. 
  • For business transfers, such as mergers, acquisitions, or asset sales. 
  • For internal purposes, including data analysis, usage trends, and Service improvement. 

 

  1. Sharing of Your Personal Data

Your Personal Data may be shared in the following situations: 

  • With Service Providers: To analyze usage, provide services, or contact You. 
  • For business transfers: During negotiations or execution of mergers, acquisitions, or sales. 
  • With Affiliates: Provided they adhere to this Privacy Policy. 
  • With business partners: To offer promotions or services. 
  • With other users: If You share information in public areas of the Service. 
  • With Your consent: For any other purpose explicitly approved by You. 

 

  1. Retention of Personal Data

The Company retains Personal Data only as long as necessary for the purposes outlined in this Policy, or as required by law. Usage Data is generally retained for a shorter period, except where needed for security, functionality, or legal compliance. 

 

  1. Transfer of Personal Data

Your information may be transferred to and stored on systems outside Your jurisdiction. By submitting Your data, You consent to such transfers. 

The Company takes reasonable steps to ensure that data is treated securely and in accordance with this Privacy Policy. 

 

  1. Deletion of Personal Data

You have the right to request deletion of Your Personal Data. 

  • You may delete certain data through account settings. 
  • You may also submit a deletion request by emailing gfrostgifts@gmail.com with the subject line: “Data Deletion Request”. 
  • The Company may retain some information where legally required. 
  1. Disclosure of Personal Data

Business Transactions 

In the event of a merger, acquisition, or asset sale, Your Personal Data may be transferred. 

Law Enforcement 

The Company may disclose Personal Data if required by law or in response to valid government requests. 

Other Legal Requirements 

The Company may disclose information in good faith when necessary to: 

  • Comply with legal obligations 
  • Protect rights or property of the Company 
  • Prevent wrongdoing in connection with the Service 
  • Protect the safety of users or the public 
  • Defend against legal liability 

 

  1. Security of Personal Data

The Company uses commercially acceptable security measures to protect Your Personal Data. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed. 

 

  1. Children’s Privacy

The Service is not directed to individuals under 13. The Company does not knowingly collect Personal Data from children under 13. If such data is collected without parental consent, it will be deleted promptly. 

 

  1. Links to Other Websites

The Service may contain links to third-party websites. The Company is not responsible for the content or privacy practices of those sites. You are encouraged to review the Privacy Policy of any third-party site You visit. 

 

  1. Changes to this Privacy Policy

The Company may update this Privacy Policy from time to time. Updates will be posted on this page, with notice provided by email or a prominent notice on the Service where appropriate. The “Last Updated” date will reflect the latest changes. 

 

  1. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Tamil Nadu, India. 

 

  1. Collection and Use of Photos and Videos

As part of providing the Service, the Company may collect and process photos, videos, and other media content submitted by You. Such content is considered Personal Data under this Privacy Policy. 

The Company may use photos and videos for the following purposes: 

  • To provide and deliver the Service: Including creation of personalized products, digital content, or other services You request. 
  • To improve the Service: For quality assurance, troubleshooting, and feature development. 
  • To communicate with You: Including sharing proofs, previews, or updates related to Your orders or requests. 
  • With Your consent: For any other purpose specifically approved by You. 

The Company will not use photos or videos for marketing, advertising, or promotional purposes without Your explicit consent. 

Storage and Retention 

  • Photos and videos are stored securely using commercially reasonable safeguards. 
  • They are retained only for as long as necessary to provide the Service or as required by law. 
  • Upon completion of the Service, or upon Your request, such content may be deleted in accordance with Section 7 (Deletion of Personal Data). 

Sharing of Media Content 

  • Photos and videos may be shared with trusted Service Providers (such as printing vendors, storage providers, or delivery partners) solely for the purpose of fulfilling the Service. 
  • The Company does not sell or license photos or videos to third parties. 
  • For product specific reasons if ordered by customer, company may use AI tools or internet tools to design and develop the product with the photo, video or information provided by the customer.

Your Rights 

  • You may request deletion of Your photos or videos at any time by contacting the Company. 
  • You may also withdraw consent for the Company to use such content beyond what is required to deliver the Service. 

 

  1. Contact Us

If You have questions about this Privacy Policy, You may contact the Company: 

  • By phone: +91 70100 32025 

 

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